StillFrame 3D Privacy Policy

Effective April 11, 2023

Welcome to StillFrame 3D, The home site for Still Frame Multimedia Studios LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal data when you use our pages and forms.

This policy complies with U.S. (CCPA), Canadian (PIPEDA), and European (GDPR) data protection laws and applies to all visitors.

Please note that this policy only applies to the StillFrame 3D main site. For the FrameForge e-learning community site, please refer to the Frame Forge Privacy Policy.

By using StillFrame 3D, you agree to the terms outlined in this policy.

Introduction #

StillFrame 3D is the main website for Still Frame Multimedia Studios LLC. It showcases our projects, links to our other sites, provides a knowledge base for all our documentation for all sites (including Frame Forge), and allows visitors to contact us for inquiries related to all our sites.

Definitions #

  1. “Personal Information” refers to any information that can identify an individual, such as name and email address.
  2. “Cookie” means a small data file stored on your device to enhance website functionality and user experience.
  3. “IP Address” refers to the unique identifier assigned to a device connected to the internet.

Information Collection and Use #

We collect limited personal information through our contact form, including:

  1. Name
  2. Email address
  3. Any other information you choose to provide in your message

This information is not stored on our website but is sent directly to our email system for the purpose of responding to your inquiry.

We additionally collect IP addresses when our security software identifies suspicious activities. Such activities include, but are not limited to, attempts by bots or users to hack the site, render it inoperable, or inject malicious software. The collected IP addresses may be stored for a period of up to 30 days. If deemed necessary for security reasons, these IP addresses may be permanently blacklisted.

We do not collect any analytics data on website visitors.

Data Sharing and Disclosure #

We do not sell, rent, or trade your personal information to third parties. Your information may be shared in the following limited circumstances:

  1. If required by law or to respond to legal process
  2. for secure email communications

User Rights and Choices #

Under applicable data protection laws, you have the following rights:

  1. Access: You can request access to the personal information from any email communications we have had with you through the contact form or ask for access to your information stored on the Frame Forge site.
  2. Correction: You can ask us through the contact form to correct inaccurate or incomplete information on your Frame Forge account. No account information is stored on StillFrame 3D.
  3. Deletion: You can request by the StillFrame contact form that we delete your personal information on the Frame Forge by deleting your account or emails initiated by the contact form on StillFrame 3D.
  4. Objection: You can object to our processing of your personal information by asking us to stop and delete all email communications or by deleting your Frame Forge account.
  5. Data Portability: You can request a copy of your personal information on the Frame Forge through the StillFrame contact form or your emails with StillFrame Multimedia StuStudios LLC in a machine-readable format.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

Data Security #

We have implemented suitable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Our website utilizes SSL (Secure Sockets Layer) technology to encrypt data during transmission and incorporates additional security protocols to deter unauthorized access. Personal information is not stored directly on our website. Any data collected through contact forms is transmitted directly to secure email communications. Nonetheless, please be advised that no method of transmission over the Internet or electronic storage is entirely secure.

Cookies and Tracking Technologies #

We use very limited cookies on our website:

  1. Necessary cookies: Required for the website to function properly. These cannot be disabled. This is currently limited to cookie consent for the website.
  2. YouTube cookies: Used for embedded videos. These are optional and require your consent. These are under the marketing cookie category.

You can manage your cookie preferences and see a list of cookies to be stored on your machine from our site through our cookie policy page or floating menu at the bottom right of the page.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy #

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

Updates and Changes #

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information #

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the form provided on the Contact Us page of our website.

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

Governing Law and Jurisdiction #

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas and the United States, without regard to its conflict of law provisions. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the State of Texas.

Data Retention #

We retain personal information collected through our contact form only for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of our communication regarding your inquiry. IP addresses collected for security purposes are retained for a maximum of 30 days unless permanently blacklisted due to malicious activity.

International Data Transfers #

While StillFrame 3D primarily operates within the United States of America, please be informed that your personal information may be transferred to and stored on servers located outside your state, province, country, or other governmental jurisdiction. The data protection laws in these locations may differ from those in your jurisdiction.

If you are situated outside the United States and decide to provide us with your personal information, please be aware that we will transfer and process this data in the United States.

Personal information transferred to the United States is utilized solely for email communications and will be deleted within one year after the conclusion of such communications.

Users have the right to request the deletion of emails or personal information contained within emails, provided that such data is not required by law, necessary for ongoing support tasks, or essential for current client work.

Do Not Track Signals #

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Our website does respond to “Do Not Track” signals.

California Privacy Rights #

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). However, as we do not sell personal information or collect personal information beyond what is provided through our contact form for email communications, most provisions of the CCPA do not apply to our practices.

Severability #

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Privacy Policy will otherwise remain in full force and effect and enforceable.

By using StillFrame 3D, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Updated on April 14, 2025