Still Frame 3D Studios

StillFrame 3D Store Privacy Policy

Table Of Contents

Effective April 2, 2023

Welcome to Frame Forge, a platform operated by Still Frame Multimedia Studios LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal data when you use our shop, e-learning, and community platform.

This policy complies with U.S. (CCPA), Canadian (PIPEDA), and European (GDPR) data protection laws and applies to all users, including students, instructors, and visitors.

By using Frame Forge, you agree to the terms outlined in this policy.

Table of contents

  1. Parties
  2. Background
  3. Definitions
  4. Introduction
  5. Information Collection and Use
  6. Data Sharing and Disclosure
  7. User Rights and Choices
  8. Data Security
  9. Cookies and Tracking Technologies
  10. Third-Party Links and Services
  11. Children’s Privacy
  12. Updates and Changes
  13. Contact Information
  14. Governing Law and Jurisdiction

Parties #

  1. Still Frame Multimedia Studios LLC, a multimedia studio that creates videos, animations, interactive content such as games, and courses which may be sold through the Frame Forge platform which we operate.
  2. Users of the Frame Forge platform, which include:
    1. Instructors: Members and employees of Still Frame Multimedia Studios LLC who create and sell courses, tutoring services, and digital assets on the Frame Forge platform.
    2. Students/Customers: Users who enroll in courses, book tutoring sessions, and purchase digital assets from StillFrame Multimedia Studios LLC.

Background #

  1. Still Frame Multimedia Studios LLC, a multimedia studio that creates videos, animations, interactive content such as games,courses, and live learning sessions which may be sold through the Frame Forge platform which we operate.
  2. The Frame Forge platform allows customers/students to purchase the following types of products:
    1. Courses, which can be video courses that may include separately booked live classes conducted through web conferencing software.
    2. Bookable individual or group tutoring sessions and In course live sessions through web conferencing software.
    3. Digital assets, such as videos, 3D models, templates, scripts, software files, and Games.
    4. The Frame Forge platform also offers the following additional free services to its members:
      1. Educational Live Streams, which provide real-time educational content to members at no cost.
      2. A Community or Social Space, designed for instructors and students to interact, share ideas, and collaborate within the Frame Forge ecosystem.
  3. To access the services offered on the Frame Forge platform, users must create an account. The necessary information required for account creation includes the user’s name, email address, and date of birth.
  4. By creating an account, users agree to the terms of this privacy policy and cannot opt out of necessary account information unless they delete their account. Additional information, such as shipping and billing addresses, profile photos, and bios, may be required for certain features or purchases.
  5. By agreeing to the privacy policy when creating an account, you acknowledge and agree that if booked into a Live session as part of a video course, you may be recorded. These recordings are critical for enabling students to review sessions and for ensuring security and liability management. Instructors are required to share the recording link exclusively with the students involved in the session. Neither students nor instructors are permitted to download the recording from secure storage. Recordings will be automatically deleted after a duration of three months.
  6. By accepting the privacy policy during account creation, you acknowledge and agree that StillFrame Multimedia Studios Instructors are authorized to record tutoring sessions without obtaining additional consent, provided that a notice is included in the tutor booking description indicating that sessions will be recorded. These recordings are critical for enabling students to review sessions and for ensuring security and liability management. Instructors are required to share the recording link exclusively with the student(s) involved in the session. Neither students nor instructors are permitted to download the recording from secure storage. Recordings will be automatically deleted after a duration of three months.
  7. The platform features a community area designed to facilitate both public and private communication between students and instructors. It also enables users to receive course notifications, join educational groups, and form study groups. Students and instructors may add posts and other information, with the ability to delete or conceal such content at their discretion. All users bear responsibility for the content they post or comment on. Users are responsible for removing any posts, comments, or other information they wish to keep private. Still Frame Multimedia Studios LLC shall not be held liable for the irresponsible posting of data that is subsequently re-shared by other users. If necessary, StillFrame moderators may remove such data depending on rules from the Moderation and Content Guidelines as outlined on the Moderation Guidelines and Content Guidelines pages. Posted content must adhere to the Content Guidelines as outlined on the Content Guidelines page.
  8. Instructors will continuously moderate the community spaces related to their subject matter. content must adhere to the Community Guidelines and the company Human Rights Policy at all times.

Definitions #

  1. Still Frame Multimedia Studios LLC or the Company means the multimedia studio that operates the Frame Forge platform.
  2. Frame Forge or the Platform means the online store, e-learning, and course design platform operated by Still Frame Multimedia Studios LLC, that sells various products and services.
  3. Users means individuals who create an account on the Frame Forge platform, including:
    1. Students: Users who enroll in courses, join live streams, book tutoring sessions, book course live sessions, and purchase digital assets from StillFrame Multimedia Studios LLC.
  4. Courses means educational content offered on the platform, which can be:
    1. Video Courses: Courses delivered primarily through pre-recorded video content.
  5. Tutoring means individual or group tutoring sessions offered by StillFrame Multimedia Studios Instructors and booked through the platform’s web conferencing software.
  6. In Course Live Session means group live sessions offered by StillFrame Multimedia Studios Instructors and booked separately through as part of a video course.
  7. Digital Assets means digital files such as templates, scripts, and software files offered for sale on the platform.
  8. Live Streams means free live educational broadcasts created by StillFrame Multimedia Studios LLC, conducted through YouTube, accessible exclusively to members of the platform, and provided at no cost.
  9. Personal Information or User Data means information provided by users during account creation and profile updates, including name, email address, date of birth, title (for instructors), shipping and billing addresses, profile photos, and bios.
  10. Cookies means small data files stored on users’ devices to facilitate website functionality and user experience.
  11. Learning Management System (LMS) means the software system used by the platform to track and manage user enrollments, course progress, assignments, quizzes, certificates, and other educational data.
  12. Third-Party Services means external services or platforms used by Still Frame Multimedia Studios LLC for specific purposes, such as secure storage of recorded sessions or live stream hosting.

Introduction #

  1. This Privacy Policy (“Policy”) outlines how Still Frame Multimedia Studios LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information and other data of users (“you” or “your”) of the Frame Forge platform (the “Platform”) and any associated websites or services.
  2. By accessing or using the Platform, you agree to the terms of this Policy. We may update this Policy from time to time, and we will notify you of any material changes by posting the updated Policy on the Platform and, if required by applicable law, by other means.
  3. For the purposes of this Policy, the following definitions apply:
    1. “Personal Information” means any information that can be used to identify an individual, such as name, email address, date of birth, and other similar data.
    2. “Usage Data” refers to information collected automatically about how you use the Platform, including but not limited to your device’s IP address, browser type, and operating system.
    3. “Cookies” are small data files that are stored on your device when you visit the Platform, which enable certain functionality and help us understand how you interact with the Platform.
    4. “Third-Party Services” means any services provided by third parties that may be integrated into the Platform or used in connection with the Platform.
  4. We are committed to protecting your privacy and complying with all applicable laws and regulations related to data privacy and protection, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and the Personal Information Protection and Electronic Documents Act (PIPEDA).
  5. If you have any questions, concerns, or complaints about this Policy or our data protection practices, please contact us using the information provided in the “Contact Us” section of the Platform.

Information Collection and Use #

  1. Still Frame Multimedia Studios LLC collects various types of information from users of the Frame Forge platform, including personal information, usage data, and information collected through cookies and tracking technologies.
  2. Personal Information:
    1. When creating an account on the Frame Forge platform, users are required to provide certain personal information, including their name, email address, and date of birth.
    2. Additional personal information, such as shipping and billing addresses, profile photos, and bios, may be required for certain features or purchases.
  3. Usage Data:
    1. Still Frame Multimedia Studios LLC collects usage data related to users’ activities on the Frame Forge platform, including enrollments, student activities (e.g., assignment submissions, quiz attempts, lesson progress), course completion, and certificates.
    2. This information is collected to facilitate the provision of services, track student progress, ensure compliance with course prerequisites, and generate certificates.
    3. The LMS may collect technical data such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs), and online identifiers such as cookie data. This information is collected to track logins and ensure security by limiting logins and providing functionality for web conferencing .
  4. Cookies and Tracking Technologies:
    1. Still Frame Multimedia Studios LLC uses cookies and other tracking technologies to enhance the user experience and functionality of the Frame Forge platform.
    2. Necessary cookies are required for the website to function properly and cannot be disabled.
    3. Non-essential cookies, such as those for YouTube videos, language preferences, and dark mode, are optional and require user consent.
  5. Purpose of Information Collection and Use:
    1. The information collected by Still Frame Multimedia Studios LLC is used for the following purposes:
      1. Account creation and management
      2. Facilitating course purchases and enrollments
      3. Enabling live sessions and tutoring
      4. Providing access to the community area and study groups
      5. Ensuring compliance with prerequisites and course requirements
      6. Improving user experience and website functionality
      7. Personalizing user experience (e.g., language preference, dark mode)
      8. Maintaining and improving the website and its features
      9. Ensuring payments are secure
  6. Consent and Opt-Out:
    1. By creating an account on the Frame Forge platform, users agree to the terms of this privacy policy and the collection and use of their information as described herein.
    2. Users can opt-out of the collection and use of their information by deleting their account.
    3. Users can control certain data collection and sharing preferences, such as opting in or out of non-essential cookies.
  7. Data Retention and Deletion:
    1. User information is retained as long as the account is active on the Frame Forge platform.
    2. Before account deletion, users can request to have their information emailed to them or permanently deleted. All information is deleted automatically after account deletion unless the data is required by law. Any information that is not deleted due to these exceptions can still be requested after account deletion.
    3. Recorded live sessions and tutoring sessions are automatically deleted after a specified period, as outlined in the relevant sections of this policy.
  8. Age Restrictions:
    1. Users must be at least 18 years of age to create an account and access the services offered on the Frame Forge platform. During account creation, all users are required to type in their date of birth. If the date of birth indicates that the user is under the age of 18, the account creation process will return an error code and will not progress, ensuring that information is only submitted if the date of birth confirms the user is 18 or older.
    2. During Course live sessions or tutoring live sessions, instructors may require the use of webcams or voice communication. If a minor is identified as the user on camera or through voice communication due to fraudulent activity, the session shall be terminated, any recordings shall be deleted, and the user’s account shall be deactivated. An exception may be granted for adult users participating in courses while supervising their own children, who are not participating in the course but may be visible or audible due to childcare responsibilities, provided that unanimous consent is obtained from all involved parties.

Data Sharing and Disclosure #

  1. Still Frame Multimedia Studios LLC is authorized to share or disclose only necessary user data with third-party service providers to ensure the effective operation and functionality of the Frame Forge platform. These third-party service providers, many of which are based in GPDR by nations, are subject to stringent privacy regulations and are strictly prohibited from utilizing the data for purposes other than those necessary to deliver their services to Still Frame Multimedia Studios LLC. Such third-party services may encompass, but are not limited to the payment processing provider we use(PCI compliant), hosting services by Hostinger, email communications by Brevo, media storage by Bunny.net, and other essential operational functions.
  2. Still Frame Multimedia Studios LLC may disclose user data when required by law, court order, or legal process. The company will cooperate with law enforcement agencies and regulatory bodies to comply with applicable laws and protect its legal rights. Still Frame Multimedia Studios LLC commits to notifying users by email of such disclosures unless prohibited by law.
  3. In the event of a merger, acquisition, or sale of all or a portion of Still Frame Multimedia Studios LLC’s assets, user data may be transferred to a third party. Users will be notified by email of any such transfer and will be required to consent to the privacy policy of the acquiring entity. If a user does not consent to the new policy, their account will be deleted to ensure their data is not shared with the acquiring entity.
  4. Still Frame Multimedia Studios LLC does not sell, rent, or trade user data to third parties for marketing or advertising purposes. User data is only shared with third parties for the purposes outlined in this privacy policy.
  5. Users have the option to opt-out of certain data sharing practices, where applicable. Instructions on how to exercise opt-out rights will be provided within the user’s account settings or through other appropriate channels.
  6. Still Frame Multimedia Studios LLC takes reasonable measures to protect user data from unauthorized access, use, or disclosure. The company implements industry-standard security protocols and encryption technologies to safeguard user data.
  7. If applicable, Still Frame Multimedia Studios LLC may transfer user data across international borders. In such cases, the company will ensure compliance with relevant data protection laws and implement appropriate safeguards to protect user data.

User Rights and Choices #

  1. Access to Personal Information. Still Frame Multimedia Studios LLC provides users with the ability to access their personal information collected and maintained by the company. Users may submit a request to access their personal information by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy or directly from the privacy section of their account page. Still Frame Multimedia Studios LLC will respond to such requests within a reasonable timeframe, as required by applicable laws and regulations.
  2. Correction and Deletion of Personal Information. Users have the right to request the correction of inaccurate personal information or the deletion of their personal information held by Still Frame Multimedia Studios LLC. The primary means for users to change or correct their information is through their user account page. In cases of issues or limitations with this method, users may submit a request for correction or deletion by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy. Still Frame Multimedia Studios LLC will process such requests in accordance with applicable laws and regulations, subject to any legal or regulatory exceptions or limitations.
  3. Opt-out Choices.
    1. No Sale of Personal Information. Still Frame Multimedia Studios LLC does not sell users’ personal information. Therefore, there is no need for users to opt-out of the sale of their personal information.
    2. Users’ personal information is never used for targeted advertising purposes by Still Frame Multimedia Studios LLC. Therefore, there is no need for users to opt-out of such use.
    3. Usage of Personal Information for Profiling and Marketing. Still Frame Multimedia Studios LLC shall not utilize users’ personal information for profiling or marketing purposes without obtaining explicit opt-in consent from the user. This provision excludes communications deemed essential for transactional purposes, such as emails related to purchases, courses, or other necessary platform navigation and usage communications. Users retain the right to withdraw consent and opt-out of profiling for marketing purposes at any time, should they have previously consented. To exercise this right, users should adhere to the procedures outlined in this Privacy Policy, which include utilizing the cookie consent menu accessible from the site footer or contacting Still Frame Multimedia Studios LLC through the designated communication channels.
    4. Users have the option to manage their preferences regarding non-essential but functional cookies, including third-party YouTube cookies, dark mode settings, and language preferences. By default, these features are disabled, and users must actively opt in to enable them. It is important to acknowledge that certain functionalities may be unavailable unless users elect to opt in. Users can modify their settings by accessing the cookie consent menu available through the site footer.
  4. Do Not Track Signals. Still Frame Multimedia Studios LLC does not currently respond to “Do Not Track” signals from web browsers. However, users may exercise their opt-out choices as described in this Privacy Policy by accessing the cookie consent menu available through the site footer.
  5. Withdrawal of Consent. Where the processing of personal information is based on the user’s consent, users have the right to withdraw their consent at any time. Users may withdraw their consent by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy. However, the withdrawal of consent may affect the ability of Still Frame Multimedia Studios LLC to provide certain services or features that rely on the processing of personal information. If a user withdraws consent for information necessary to the functionality of services on the site, this will result in the deletion of their account. Withdrawal of consent for non-essential cookies can be done through the cookie menu icon on the bottom left corner of the site at any time.
  6. Portability of Personal Information. Users may have the right to request a portable copy of their personal information in a structured, commonly used, and machine-readable format, subject to applicable laws and regulations. Users can request this information directly from the privacy section of their account page or by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy.
  7. Objection to Processing. Users may have the right to object to the processing of their personal information for certain purposes, such as direct marketing or profiling, subject to applicable laws and regulations. Users may submit an objection by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy.
  8. Automated Decision-Making and Profiling. Still Frame Multimedia Studios LLC does not engage in automated decision-making or profiling.
  9. Exercising Rights. Users may exercise their rights under this Privacy Policy by contacting Still Frame Multimedia Studios LLC through the designated channels provided in this Privacy Policy. Still Frame Multimedia Studios LLC may require users to verify their identity before processing requests related to their personal information. Still Frame Multimedia Studios LLC will respond to user requests within a reasonable timeframe, as required by applicable laws and regulations.
  10. Limitations and Exceptions. The rights and choices outlined in this section may be subject to limitations or exceptions as permitted by applicable laws and regulations, or as necessary for Still Frame Multimedia Studios LLC to protect its legitimate business interests or comply with legal obligations.

Data Security #

Still Frame Multimedia Studios LLC implements industry-standard security measures to protect the personal information and data of its users on the Frame Forge platform. These measures include, but are not limited to, the following:

  1. Data encryption: All data transmitted between the user’s device and the Frame Forge platform is encrypted using Secure Socket Layer (SSL) technology with 256-bit encryption.
  2. Access controls: Access to user data is restricted through the implementation of role-based access controls and multi-factor authentication. Only authorized company personnel including instructors with a legitimate business need have access to user data, and access is granted on a least-privilege basis.
  3. Data retention and disposal: Still Frame Multimedia Studios LLC retains user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When user data is no longer needed, it is securely disposed of or anonymized in accordance with industry best practices.
  4. Incident response and breach notification: Still Frame Multimedia Studios LLC has an incident response plan in place to address and mitigate the effects of any potential data breaches. In the event of a breach, affected users will be notified without undue delay, in accordance with applicable laws and regulations.
  5. Third-party service providers: Still Frame Multimedia Studios LLC conducts due diligence on third-party service providers that may have access to user data. These providers are required to maintain appropriate security measures and comply with relevant industry standards and regulations.
  6. Employee training and awareness: Still Frame Multimedia Studios LLC provides regular training and awareness programs to ensure that its employees understand and follow data security best practices.
  7. Security audits and assessments: Still Frame Multimedia Studios LLC conducts regular security audits and assessments to identify and address potential vulnerabilities in its systems and processes.
  8. Compliance with industry standards and regulations: Still Frame Multimedia Studios LLC adheres to relevant industry standards and regulations related to data security, including but not limited to the Payment Card Industry Data Security Standard (PCI-DSS) for payment processing through our third party payment provider.
  9. User responsibilities: Users are responsible for maintaining the security of their accounts and data by using strong passwords, enabling multi-factor authentication, and following other best practices for account security.

Cookies and Tracking Technologies #

  1. Still Frame Multimedia Studios LLC uses cookies and similar tracking technologies on the Frame Forge platform to enhance the user experience and provide certain functionalities. This section explains the types of cookies used, their purposes, and the options available to users for managing cookie preferences.
  2. Cookies are small text files that are placed on a user’s device when they visit a website. Cookies can be classified into different categories:
    1. Session cookies: These are temporary cookies that are deleted when the user closes their browser or the session ends.
    2. Persistent cookies: These cookies remain stored on the user’s device for a specified period of time, even after the browser is closed.
    3. First-party cookies: These cookies are set by the website the user is visiting.
    4. Third-party cookies: These cookies are set by third-party services or websites that are integrated into the website the user is visiting.
  3. Still Frame Multimedia Studios LLC uses both necessary cookies and non-necessary cookies on the Frame Forge platform.
    1. Necessary cookies are essential for the proper functioning of the website and cannot be disabled. These cookies enable core functionalities such as user authentication, session management, and secure access to the platform.
    2. Non-necessary cookies are used for various purposes, including analytics and personalization. Users have the option to opt-in or opt-out of these cookies. Advertising cookies are not used on the Frame Forge platform.
  4. The specific purposes for which cookies are used on the Frame Forge platform include:
    1. Enabling essential website functionality, such as remembering user preferences and settings, maintaining the user’s session, and facilitating secure access to the platform.
    2. Tracking user behavior and activities for analytics and website optimization purposes, to improve the user experience and enhance the platform’s features and functionality.
    3. Ensuring all payments are secure and compliant.
  5. Users must accept necessary cookies to use the Frame Forge platform. However, users have the option to manage their preferences for non-necessary cookies.
    1. Users can opt-in or opt-out of non-necessary cookies through the cookie consent banner or the cookie menu icon on the bottom left corner of the site.
    2. Users can also disable or delete cookies through their browser settings. However, disabling certain cookies may result in a loss of functionality or a degraded user experience on the platform.
  6. Still Frame Multimedia Studios LLC may use third-party cookies or tracking technologies from external providers to enhance functionality, such as integrating livestreams and videos from platforms like YouTube. These third-party services operate independently and have their own privacy policies, which users can review for more information on their data collection and usage practices. Still Frame Multimedia Studios LLC does not control the cookies used by these third-party services and blocks them by default. Users must opt-in to these third-party cookies to utilize such functionalities. Users can change their opt-in preferences for these third-party cookies through the cookie consent menu accessible from the website footer.
  7. Still Frame Multimedia Studios LLC does not collect or share any personal information through cookies or tracking technologies, except for the purposes outlined in this privacy policy. The data collected through cookies is used solely for the stated purposes and is not sold or shared with third parties for advertising or marketing purposes.
  8. This cookie policy may be updated periodically to reflect changes in the types of cookies used or the purposes for which they are used. Users will be notified of any significant changes through appropriate channels, such as email or a prominent notice on the website. Users are encouraged to review this cookie policy regularly for any updates.

Third-Party Links and Services #

  1. The Frame Forge platform may contain links or references to third-party websites, services, or resources that are not owned or controlled by Still Frame Multimedia Studios LLC. Still Frame Multimedia Studios LLC does not endorse or assume any responsibility for the content, privacy policies, or practices of such third-party entities.
  2. Users acknowledge and agree that Still Frame Multimedia Studios LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party websites, services, or resources.
  3. Users are solely responsible for reviewing and complying with the terms of service and privacy policies of any third-party websites or services they access or use.
  4. Still Frame Multimedia Studios LLC does not allow any third-party services to collect or track user data for analytics or advertising unless it contributes to the functionality and security of the Frame Forge platform. This includes web conferencing, media storage services and payment system. We use Helcim as our payment provider which integrates and requires google recaptcha for payments. We do not use google recaptcha for any other purposes. YouTube is the only other third-party service permitted to collect data for analytics, and it requires users to opt-in.
    1. These third-party services may use cookies, web beacons, or other tracking technologies to collect information about users’ online activities and interactions.
    2. The types of data collected and the purposes for which it may be used will be disclosed to users, and appropriate consent mechanisms will be provided in accordance with applicable laws and regulations.
    3. Users shall have the option to opt-out of certain third-party data collection practices through the cookie consent menu, which is accessible via the cookie menu icon on the bottom left corner of the site.
  5. Still Frame Multimedia Studios LLC shall comply with all applicable laws and regulations, including but not limited to the Federal Trade Commission (FTC) guidelines, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR), in its handling of third-party links, services, and data collection practices.

Children’s Privacy #

  1. Still Frame Multimedia Studios LLC does not knowingly collect or solicit personal information from individuals under the age of 18. The Platform and its services are exclusively intended for individuals aged 18 years or older. During account creation, users are mandated to provide their date of birth to verify adherence to this age requirement. Should the provided date of birth indicate an individual under the age of 18, the submission will be invalidated, and no data will be collected.
  2. In the course of account creation or registration, Still Frame Multimedia Studios LLC shall implement appropriate measures to ascertain the age of users. Individuals identified as being under the age of 18 shall be restricted from establishing an account or accessing the Platform’s services. The registration process will be designed to return an error and prevent the submission of information for users who do not meet the age requirement.
  3. Still Frame Multimedia Studios LLC strictly prohibits the participation of minors in any activities on the Platform that may involve the collection or sharing of personal information, including but not limited to live sessions, tutoring, or community areas.
  4. In the event that Still Frame Multimedia Studios LLC inadvertently collects personal information from an individual under the age of 18, it will promptly take steps to delete such information from its records.
  5. For inquiries or concerns related to children’s privacy, users can contact Still Frame Multimedia Studios LLC through the contact form on the website.

Updates and Changes #

  1. Still Frame Multimedia Studios LLC reserves the right to update or modify this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting the revised Privacy Policy on the Frame Forge platform.
  2. Still Frame Multimedia Studios LLC will provide advance notice of any material changes to this Privacy Policy by:
    1. Sending an email notification to the email address associated with your account; and
    2. Displaying a prominent notice or banner on the Frame Forge platform for a period of seven (7) days prior to the effective date of the changes.
  3. The revised Privacy Policy will be clearly dated and labeled with a new version number or effective date. Previous versions of the Privacy Policy will be made available for reference upon request.
  4. Your continued use of the Frame Forge platform after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms and conditions. If you do not agree with the revised Privacy Policy, you must discontinue using the Frame Forge platform and delete your account.
  5. If any changes or updates to this Privacy Policy significantly affect your rights or the handling of your personal information, Still Frame Multimedia Studios LLC will provide a summary of such changes or updates in the notification.
  6. You have the right to access, correct, or delete your personal information, as well as the right to opt-out of certain data processing activities, as outlined in this Privacy Policy. These rights will remain in effect and may be exercised in accordance with the procedures set forth in the revised Privacy Policy.
  7. If you have any questions or concerns regarding the updated Privacy Policy, please contact Still Frame Multimedia Studios LLC using the contact information provided in the “Contact Us” section of the StillFrame 3D Main website.

Contact Information #

  1. Still Frame Multimedia Studios LLC provides a contact form on the Contact Us page for users to submit inquiries, requests, or complaints related to this Privacy Policy or the handling of their personal information.
  2. Users may submit requests or complaints regarding their personal information, such as requests for access, correction, or deletion, by contacting Still Frame Multimedia Studios LLC using the contact form on the Contact us page or the privacy section of the user account page.
    1. When submitting a request or complaint, users must provide sufficient information to identify themselves and the nature of their request or complaint.
    2. Still Frame Multimedia Studios LLC will respond to requests or complaints within a reasonable timeframe, in compliance with applicable laws and regulations.
  3. Still Frame Multimedia Studios LLC will comply with all applicable laws and regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), when handling requests or complaints related to personal information.
  4. Users may designate an authorized representative to submit requests or complaints on their behalf. To do so, users must provide written authorization and appropriate documentation to verify the representative’s identity and authority.
  5. Language assistance or translation services may be available upon request for users who need help understanding this Privacy Policy or submitting requests or complaints in a language other than English.
  6. Still Frame Multimedia Studios LLC shall not be liable for any damages or losses resulting from the handling of requests or complaints related to personal information, except as required by applicable law.

Governing Law and Jurisdiction #

  1. This Privacy Policy shall be governed by and construed in accordance with the laws of the United States of America and the laws of the State of Texas, without regard to its conflict of laws principles.
  2. Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the use of the Frame Forge platform shall be subject to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas.
    1. By using the Frame Forge platform or any services provided by Still Frame Multimedia Studios LLC, you consent to the exclusive jurisdiction and venue of such courts for any legal action or proceeding related to this Privacy Policy or your use of the Frame Forge platform.
  3. If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
  4. This Privacy Policy, together with any other applicable terms and conditions, constitutes the entire agreement between Still Frame Multimedia Studios LLC and you regarding the use of the Frame Forge platform and the collection, use, and disclosure of your information.
  5. Still Frame Multimedia Studios LLC reserves the right to modify or update this Privacy Policy at any time. You are responsible for reviewing this Privacy Policy periodically for any changes. We will notify you of any material changes to this Privacy Policy by sending an email to the email address associated with your account, posting a banner on the front page of the Frame Forge platform, and possibly through notifications in the community areas.
Updated on August 19, 2025